![]() If you want to delete all the existing error messages, then click the Delete All button. In the Error Log list view, select check boxes beside the Error Messages that you wish to delete. The search results will display all the error logs that match the search string.Ĭlick the error log of your choice to view the same. Press Enter on your keyboard or click Go. In the Enter Keyword text field, enter the search string. DeskLog - Automated Time Tracking Software, Calicut, India. If you are in the Error Log list view page, then by default, the System Log option is chosen in the Search in combo box. In the left menu, the search block is found at the bottom. You can also search for a specific error log details with the help of the Search in feature. For example, if it is a system-generated error, then the Performed By field contains System as its value.Ĭlick Close after viewing the details of the error message. The Performed By field indicates the origin of the error. If the probable cause of the error is known, then the cause is displayed in the Probable Cause field. The Occurred At field indicates the date and time when the error occurred. The Module field indicates the module in which the error occurred. ![]() The Error Message field contains the complete error message. An error log window with the details of the error is opened. In the Error Log list view page, click the hyperlinked Error Message. If you have the permissions to view the support information, you will see a Support tab in the header.Ĭlick the Support tab in the header pane.Ĭlick the System Log Viewer link available in the Support page. Log in to the ServiceDesk Plus - MSP application using your user name and password. Note: To view performance logs and to schedule performance monitoring click here You can view the error logs generated by the ServiceDesk Plus - MSP application online.
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